Hiring Tech Support Executive – Project Tech Support – 1–2 Years

✨ About the Role

We are hiring a Tech Support Executive with 1–2 years of experience. This role is the bridge between clients and development teams, ensuring smooth product usage, issue resolution, and client satisfaction.

🛠️ Key Responsibilities

• Provide client support and communication.
• Prepare documentation, FAQs, and user guides.
• Conduct training & technical walkthroughs.
• Coordinate with dev team for issue resolution.

✅ Required Skills

• 1–2 years in tech/project support.
• Knowledge of software/web project lifecycle.
• Strong communication & documentation skills.
• Basic troubleshooting skills.

📝 Selection Process

1. HR Screening.
2. Client scenario roleplay.
3. Final Round – Adaptability & problem-solving.