✨ About the Role
We are hiring a Tech Support Executive with 1–2 years of experience. This role is the bridge between clients and development teams, ensuring smooth product usage, issue resolution, and client satisfaction.
🛠️ Key Responsibilities
- Provide client support and communication.
- Prepare documentation, FAQs, and user guides.
- Conduct training & technical walkthroughs.
- Coordinate with dev team for issue resolution.
✅ Required Skills
- 1–2 years in tech/project support.
- Knowledge of software/web project lifecycle.
- Strong communication & documentation skills.
- Basic troubleshooting skills.
📝 Selection Process
- HR Screening.
- Client scenario roleplay.
- Final Round – Adaptability & problem-solving.
Job Type: Full Time
Job Location: Greater Noida Pune
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Please fill all the fields carefully. In case of any mismatch of data in your CV and our requirements, we will reject your application directly.